We navigate the complexity of the global cell therapy supply chain so life-critical shipments arrive on time, no matter the obstacles.
Cell Therapy Supply Chain Management
We navigate the complexity of the global cell therapy supply chain so life-critical shipments arrive on time, no matter the obstacles.
Keeping cell therapy supply chains on track
NMDP BioTherapies is a supply chain partner with the infrastructure, processes and relationships in place to reroute, problem solve and deliver. Our team understands patients’ lives depend on meeting time-sensitive treatment schedules. That’s why we oversee every leg of the supply chain, and know how to mobilize in times of crisis to continue delivering time-critical products for patients.
Cell therapy managed logistics capabilities by the numbers
0
hours or less for continental U.S. delivery*
0
hours or less for international delivery*
0
+
annual cell and gene therapy shipments
0
%
of transports have an international component
*force majeure exempt
Expert oversight for every order
Cell therapy supply chain managers act as the sole point of contact for all stakeholders of a cell therapy order, and oversee the process from start to finish. Our supply chain managers:
Coordinate with stakeholders across the supply chain from collection to manufacturing, and back to the patient
Create patient- or therapy-specific delivery plans, including tracking and verifying chain of custody, chain of identity and certificate of compliance
Schedule within parameters you set up, such as hitting manufacturing windows
Communicate plans and itineraries with stakeholders
Ensure stakeholders are kept up to date on any changes to plans or itineraries
The right courier for each shipment
Rather than relying on a single commercial courier, we maintain relationships with several. Our team selects the provider that is the right fit for each product transport leg and provides the best itinerary possible. Sometimes this means using a combination of logistics providers to overcome a shipping challenge.
We know which commercial couriers are best for different shipping lanes. That allows us to balance risk and cost and optimize for transport success.
Some of our relationships with courier companies include:
A collaborative approach to troubleshooting
Despite well-designed cell therapy logistics plans, cell therapy supply chain disruptions are inevitable — and risks increase exponentially as therapy development operations scale.
When unexpected disruptions happen, our Cell Therapy Supply Chain Managers know when to escalate issues. We work with all impacted stakeholders to problem-solve and optimize itineraries to ensure the new itinerary meets our partners’ needs.
Established relationships, collaboration and proactive communication are key to overcoming logistical challenges. We’re able to leverage established global relationships and troubleshoot supply chain disruptions via:
- Direct access to senior-level representatives at commercial courier companies
- Agreements with commercial courier companies for priority shipment loading
- Communication with global customs brokers for border crossing
Explore NMDP solutions
Expert collection network management: support supply chains with apheresis center management and onboarding that promote quality and consistency.